First published in The Sunday Times on 29th January 2017. Capitalism can be adroit at presenting itself in a cuddly light, and technology businesses are especially good at this trick. A sector engaged in “collaborative consumption” has been branded the
Sharing upstarts? No, they are tax-avoiding skimmers
To succeed, keep in touch with your inner psychopath
First published in The Sunday Times on 22nd January 2017. I met an eminent psychiatrist recently who told me about the “dark triad”. This is not a criminal gang, but rather a trifecta of malevolent personality traits possessed by certain
Could Whitbread’s bosses make a frothy cappuccino?
First published in The Sunday Times on 15th January 2017. One of my core beliefs about business success is that domain knowledge really matters. What I mean by this is that directors should possess a deep understanding of their industry,
Oh Lord, make it new — just not too new
First published in The Sunday Times on 8th January 2017. I used to chair a marketing business called Loewy Group. Its original industrial-design operation was founded by a brilliant Frenchman called Raymond Loewy in 1930. Loewy died in 1986, but
I spy a way to help companies steal a march
First published in the Sunday Times on 1st January 2017. The business world generally thinks it can learn nothing from the public sector, but, of course, this is nonsense. One specialist arm of the state which could teach many companies a
We must not let the vegan bullies intimidate business
First published in the Sunday Times on 18th December 2016. I received an email from the Humane League recently. At first I assumed it was from the 1980s band that sang about the waitress in a cocktail bar. Unfortunately it
Who said our job is not to make profits? Bah humbug!
First published in the Sunday Times on 4th December 2016. I fear the symbol of Christmas this year for many companies should not be Santa Claus, but Ebenezer Scrooge. All sorts of industries are experiencing the worst margin squeeze for
Succeed as a leader rather than fail as an emperor
First published in the Sunday Times on 20th November 2016. Confidence is an obvious requirement for business success — but humility is an asset, too. You need self-confidence to start an enterprise — a powerful belief in your ideas and